| has gloss | eng: Customer Operations Performance Center Incorporated, also known as COPC Inc., is a privately held international customer service support company based in Austin, Texas. COPC Inc. redesigns business processes for customer contact center and business process outsourcing (BPO) services, offering training, consulting and certification services. Clients of COPC Inc. include General Motors (GM), Verizon (VZ), Circuit City (CC), Harte-Hanks (HHS), Apple Inc. (AAPL) and Minacs. Today, COPC Inc. has a consulting staff of approximately 100 people worldwide servicing companies in over 50 countries. The company relocated from New York to Austin in 2007. COPC Inc. is currently involved in the Austin Call Center Alliance. |