e/CT Connect

Information
has gloss	eng: CT Connect is a software product that allows computer applications to monitor and control telephone calls. This monitoring and control is called computer-telephone integration, or CTI. CT Connect implements CTI by providing server software that supports the CTI link protocols used by a range of telephone systems, and client software that provides an application programming interface (API) for telephony functions.
lexicalization	eng: CT Connect
instance of	c/Telephone service enhanced features